The Williams Family/Transcript

Submission reel
Jency: Hi, I'm Jency Williams. I'm a single mom and I have three children. (Footage of the kids playing up) The oldest one is Bradley. He's 12. (Bradley roars into the camera My only girl is 10. Her name is Kelsee. (Kelsee trips and falls) And the youngest is Hagan and he's 5. (Hagan is in a dog carrier and the dog licks him)

Hagan: Can I get up? Ow! Ow. Ow. Ow.

Jency: I work two jobs. I'm very, very busy, and my grandparents help me out quite a bit.

Carolyn: Hi i'm "Granny".

Hal: Hi i'm "Pop-paw".

Both: And we're the great grandparents.

Hal: Jency, our granddaughter, depends on us.

Carolyn: We take her children to school and we take care of them till their mother gets off work.

Go get your...Get all this. Yeah.

Kelsee: Why do I have to get all this?

Jency: Since I am a single mom, it is very, very difficult to raise three kids on your own.

Just get it!

Kelsee: No!

Jency: Kelsee...

If it wasn't for my grandparents, I probably wouldn't be able to do it.

We'll see yall later.

Hal: Good Luck

(At home the kids are out of control)

Jency: Would yall just stop, please?

Bradley likes to start fights with his siblings.

(Bradley pushes Kelsee and it results in Kelsee crying. In another footage, Bradley hits Hagan and he cries.)

Jency: He doesn't understand the word no.

Where're you going? Get in here!

(Bradley leaves and Jency is furious)

Jency: Hagan has a horrible, horrible temper.

Hagan: Let me have a popsicle!

Jency: No!

Hagan: Then I'm killing you!

(Jo looks up at the camera shocked)

Jency: When Hagan gets in trouble, he takes his anger out on me....

(Hagan throws a shoe at Jensee)

Bradley: Mom, watch out!

(The shoe hits Jency in the back)

Jency: ....or on one of the kids.

(The footage shows Hagan hitting Bradley)

Jency: He usually goes to blows with me.

Get down, lay down, do something! Stay in here!

Kelsee, she makes trouble happen.

Kelsee: Shut up.

Jency: Come put these books up.

Kelsee: No!

Jency: I told a hundred times today, Kelsee.

Kelsee: Good for you.

Jo: Ooh, Little Miss Attitude.

Jency: It's horrible being a single mom being controlled by my kids. Ideally, I would love to handle my children, but it's...impossible.

(The fighting continues)

Jency: One of yall are fixin to get hurt. (Hagan has a skate in his hand) No! No, No. (Hagan throws the skate at Bradley)

Hal: Jency, I don't how she could make it on her own. I really don't.

Jensee: I can't do this. Please Supernanny, I'm begging and pleading with you. Come in and show me how to hold my ground and to keep my kids from fighting so much.

Jo: Mom, you've fallen apart at the scenes, and I'm on my way.

Jo arrives
Jency: I'm so nervous. I waited for this for so long.

Bradley: Oh my gosh.

Jo: Hello!

Jency: Hello!

Jo: How are you?

(Jency hugs Jo)

Jo: That's a great welcome.

Jency: (Interview): When Jo first rang the doorbell, I was so overwhelmed with emotion. It was something I looked forward to for a very long time.

Jo: Hi. How old are you, Kelsee?

Kelsee: 10.

Jo: 10? Pleased to meet you. (Looks at Bradley) And you are...

Bradley: Bradley.

Jo: Hi Bradley. Pleased to meet you. Jo-Jo.

Jo: Hi! (excited) Come and say hi! Come shake my hand. I'm Jo-Jo. Pleased to meet you. How old are you?

Hagan: 5.

Jo: 5!

Observation begins
Jo (interview): Just after I arrived, the cheerful mood in the house didn't last for long, and I got a chance to see that temper that Mom said Hagan had when she asked him to come in from riding his skateboard.

Jency: Get inside!

Hagan: I'm not coming.

Jency: Why not?

Hagan: Cause.

Kelsee (interview): When Hagan doesn't get his way, he goes crazy.

(Hagan slams door)

Jency: Open the door, Hagan. (Jo follows her as she observes)

Hagan: I hate you.

Jency: Why do you hate me?

Hagan: You're being mean!

Jency: I'm not being mean!

Hagan: Yeah you are!

Jo: (to the camera): It's very interesting how Mom feeds the fire here.

Jency: You still can't ride it.

Hagan: I'm running away.

Jency: Where're you gonna run away to?

Hagan: Who cares?

Jo (interview): That's a pretty big threat from a 5-year old.

Jency: Stop! Right Now! (interview) When Hagan's going off, I don't know what to do. The frustration, it skyrockets.