The Hillhouse-Docherty Family

The Docherty Family is the first episode of series 3 of the British Supernanny and the sixteenth episode overall of the British Supernanny series.

Episode summary
In the Series 3 premiere, Jo travels to the small town of Ayrshire, Scotland to help a family. Kerry has a nine-year-old boy, Ryan, and her live-in boyfriend Steven, have three-year-old identical twin boys, David and Declan. Ryan has a daily routine of kicking and swearing, while Declan & David are prone to violent meltdowns. Steve is a complete pushover while Kerry's rage fails to tame the rebellious boys.

Why Jo failed to help the family
During the Family Test Run, after Ryan destroys the Reward Chart. Then, in one of the most famous scenes from this episode. Ryan spills milk in front of Kerry. In retaliation, Kerry spilled milk back at him and Steven carries Ryan upstairs to an early bath. During this, Ryan ended up bumping his head, and now they were now back to square one.

In the news

 * According to various news articles, the scene where Kerry loses it after Ryan deliberately spills a cup of milk became a minor YouTube sensation with over 15,000 views. The news articles all feature Kerry complaining about the embarrassment of this video, despite the fact that all the news coverage would only make it more likely for people to look up the video and watch it. (It can't be found on YouTube any longer.) WARNING: A large portion of these article links are lost or deleted.
 * British 'Supernanny' family blame depiction for community backlash - UPI News Service, 05/13/2006
 * Supernanny Mum's Fury A Hit On YouTube - Daily Record, 10/13/2007
 * We were ruined by reality TV: The humiliated families who dreamed they would be stars - Daily Mail, 01/03/2008
 * WE'VE BEEN STITCHED UP BY SUPERNANNY; EXCLUSIVE Scots family claim X-rated show has left them mortified. - Scottish Daily Record, 2006. In this article, we learn Steven is only father to the twins (David and Declan), and that Kerry is a single mother. Steven was living with them at the time of Supernanny, but apparently no longer.
 * Television has been given a morality bypass - Daily Mail, 10/13/2007
 * Mum's YouTube Fury - Press Team Scotland, 2006

Behind the Scenes
This Episode was filmed in May 2006.

Trivia

 * Steven, David and Declan are Irish.
 * Steven and Kerry broke up shortly after filming.
 * This episode marks the first time in Supernanny history, in which Jo was unsuccessful in helping a family. It could be argued however, that The Young Family (U.K.) was the first failed episode. As due to the producers instigating the boys to act out and misbehave. Their behaviour ended up getting worse. Which infamously lead Joel to burn down the house in 2007 and Jacob being arrested in 2020 for rape.
 * Despite many people thinking this episode is lost entirely due to the controversy, the official Supernanny YouTube channel decided to upload some clips of it (Albeit blocked in the UK)
 * The episode is available on HBO Max in The US, despite the controversy it caused.
 * This episode was pulled off TV for unknown reasons. However it’s likely it was done so in order to keep the family from receiving more hate. This also makes it the first ever and only banned episode of Supernanny